How to Ship

Your Items

Shipping luggage and boxes in four simple steps

Luggage shipping in 4 simple steps

No hassle, door to door delivery of your luggage and boxes

  • 1. Book your shipment online

    Get an instant quote then book your items in with our easy to use site

  • 2. Pack your items(s)

    Once you’ve booked, pack your item(s) securely in a robust suitcase or box

  • 3. Pick up & Delivery

    A baggage courier will collect your item(s) from an address of your choice and deliver to your final destination

  • 4. Track your items(s)

    Track your item(s) every step of the way. Travelling, relocating or moving to your University has never been so simple

What we deliver

Woman looking at her camera while packing a suitcase

Luggage

Up to 30kg

Send luggage up to 30kg door to door. Whether that's a weekender, a family trip or excess baggage, you can travel hassle free.

Couple sitting next to some boxes during their home relocation

Boxes

Up to 30kg

Relocating? Moving in or out of University accommodation? Keep things hassle-free with our door-to-door luggage shipping & box sending service.

Couple packing boxes ahead of their home relocation

Details

You will be given a 1-hour pick up slot on the day of collection and a 1-hour delivery time slot for all UK domestic shipments.

On top of this, we have introduced a 1-hour collection time slot for all London bookings.

All luggage and boxes must adhere to weight and dimension restrictions. Anything over the below could incur additional fees.

  • 20kg Luggage

    72cm x 48cm x 29cm

  • 30kg Luggage

    80cm x 56cm x 33cm

  • 20kg Box

    46cm x 46cm x 46cm

  • 30kg Box

    60cm X 50cm X 50cm

  • 24kg Golf Bag

    120cm x 30cm x 30cm

  • 24kg Bike Box

    155cm x 30cm x 85cm

  • Restricted items

    Please refer to our prohibited items list. If you have any questions please do not hesitate to contact us on [email protected].

     

Girl in a blue coat with Big Ben & Houses of Parliament in the background

Shipping from London? We Collect in 1 Hour

Don’t want to wait in all day for your items to be collected? Don’t worry, for all luggage and box shipments coming from London, you can plan your day around our 1-hour collection time slots.

Happy woman unpacking her boxes

Receiving your pack


  • We’ll send your labels so you don’t have to print them

    You will receive your pack if you’ve purchased this online, and booked within 5 days of your shipment. If you’ve missed this you still need to follow these instructions and you’ll need to print and attach your labels securely.

Happy man relaxing in his chair

Insurance


  • We’ve got you covered

    Your luggage is always in good hands. That’s why we include £100 of complimentary insurance on all shipments. You can enhance your cover online up to £3000 so you can travel with peace of mind

Two shipping experts helping customers remotely

Our team are always on hand


  • Let the shipping experts handle your luggage

    We know how important your items are to you and are always on hand to help. Feel free to reach out to us if you have any questions. Our customer service team is available 5 days a week via phone, chat, or email.