Below is a handy guide to what’s needed for our most popular destinations, depending on your reason for travel. If you have any questions, you’re not on your own! Our customs specialists are always on hand to help you through the customs process – just email [email protected].

	Travel / Temporary Stay	Student / Shipping to a student	Relocation	Forgotten personal items
Country not listed	1. Copy of inbound and outbound flight tickets 2. Copy of passport	1. Copy of flight tickets 2. Copy of passport 3. Letter from place of study confirming attendance, course to be studied and duration	1. Copy of flight tickets 2. Copy of passport 3. Proof of Residency	1. Copy of flight tickets 2. Copy of passport
UK	1. Copy of inbound and outbound flight tickets 2. Copy of passport 3. Signed explanatory statement.	1. Inbound flight tickets 2. Copy of Passport 3. Letter from place of study confirming attendance and course to be studied	1. Inbound flight tickets 2. Transfer of Residence unique reference number 3. Copy of Passport	1. Copy of Passport 2. Inbound and outbound flight tickets 3. Signed explanatory statement.
USA	1. Copy of Passport 2. Inbound flight ticket 3. Outbound flight ticket If the value of your shipment is over $800, a 3299 Personal Effects form will need to be completed.	1. Copy of passport 2. Inbound flight ticket 3. Letter of study	1. Copy of Passport 2. Inbound flight ticket 3. Proof of residency / visa may be required.	1. Copy of passport 2. Inbound flight ticket
Spain	1. NIE number or copy of passport if non Spanish resident 2. Inbound and outbound flight tickets 3. POA 4. Signed explanatory statement. 5. If staying in Spain longer than 3 months, NIE required. If none Spanish citizen, this will need to be obtained by registering at local Tax office / Police station in Spain.	1. NIE number 2. Letter from place of study confirming attendance, course to be studied and length of course 3. POA 4. Flight details 5. 6 months before for personal belongings not related with a student daily activities (for example: surfboard) Must provide a purchase invoice.	1. NIE/DNI number of recipient 2. Proof of registration ( Certificado de Empadronamiento) 3. Proof of residency / address 4. Flight ticket 5. POA 6. Copy of passport 7. Signed explanatory statement Spanish Citizens relocating back to Spain after more than one year abroad may also be required to obtain A Baja Consular. This can be obtained from the Spanish Embassy or Spanish Consulate in the collection country.	1. NIE/DNI numberof recipient 2. Proof of residency / address 3. Flight tickets 4. POA 5. Copy of passport 6. Signed explanatory statement
Germany	1. Copy of passport 2. Inbound Flight ticket 3. Outbound flight ticket 4. Signed explanatory statement. 5. POA Arrival of shipments into Germany must be within 6 months of date on flight ticket.	1. Copy of passport 2. Inbound Flight ticket 3. Proof of registration / letter of study 4. Signed explanatory statement 5. POA Arrival of shipments into Germany must be within 6 months of date on flight ticket.	1. Copy of passport 2. Proof of residency / rental agreement 3. Registration certifcate from registration office. 4. Proof of residency for past 12 months outside of Germany such as work contract/ rental agreement 5. Dates living outside of the EU 6. Flight ticket 7. Signed explanatory statement. 8. POA Arrival of shipments into Germany must be within 6 months of date on flight ticket.	1. Copy of passport 2. Inbound Flight ticket 3. Outbound Flight ticket 4. Signed explanatory statement 5. POA Further documentation may be requested for clearance depending on the reasons for shipping, such as proof of residency. Arrival of shipments into Germany must be within 6 months of date on flight ticket.
Australia	1. Copy of passport 2. B534e unattended baggage form	1. Copy of passport 2. B534e unattended baggage form 3. Letter from place of study confirming attendance and course to be studied	1. Copy of passport 2. B534e unattended baggage form 3. Copy of Australian Visa	1. Copy of passport 2. B534e unattended baggage form
Italy	1. Copy of passport 2. Fiscal code 3. Inbound Flight ticket 4. Outbound flight ticket 5. Signed Explanatory letter	1. Copy of passport 2. Fiscal Code 3. Visa 4. Inbound flight ticket 5. Letter of study 6. Signed Explanatory letter	1. Copy of passport 2. Flight ticket 3. Fiscal code 4. Proof of residency 5. Signed Explanatory Letter	1. Copy of passport 2. Inbound Flight ticket. 3. Outbound Flight ticket. 4. Fiscal code. 5. Signed Explanatory Letter
Portugal	1. Copy of passport 2. Inbound flight ticket 3. Outbound flight ticket 4. Baggage certificate from consulate of Portugal for duty free entry. (must be applied for before sending your shipment)	1. Copy of passport 2. Flight ticket 3. Letter of study 4. NIF number or a copy of your citizen card 5. Proof of Parish council attesting to your current residence in Portugal 6. Baggage certificate	1. Copy of passport 2. Flight ticket 3. Proof of residency outside of Portugal such as work contract / rental agreement 4. NIF number or a copy of your citizen card. 5. Proof of Parish council attesting to your current residence in Portugal. 6. Baggage certificate	1. Copy of passport 2. Inbound flight ticket 3. Outbound flight ticket 4. Baggage certificate
Ireland	1. Copy of passport 2. Copy of flight tickets 3. Passenger’s Baggage form (UAB)	1. Copy of passport 2. Copy of flight tickets 3. Confirmation of address in Ireland 4. Confirmation of address in country previously residing in 5. Copy of enrolment letter from place of study 6. Passenger’s Baggage form (UAB)	For returning IE citizens 1. Copy of passport/ driving license (picture page) 2. A copy of the flight tickets Non-IE resident/IE returning after more than 2 years 3. A completed TOR and TOR1 – Transfer of Residence Application 4. A utility bill from the country the Consignee have been living in 5. A proof of residence (origin and IE); supporting letter from housemate 6. A proof of employment (origin and IE)	1. Copy of passport 2. Copy of flight tickets 3. Passenger’s baggage form (UAB)
France	1. Copy of passport 2. Flight tickets	1. Copy of passport 2. Letter of matriculation 3. Flight tickets	1. Proof of residence in France on your name. 2. Non resale certificate (Certificat de non cession) 3. An attestation of transfer (employment declaration) 4. Copy of passport 5. Flight tickets
Austria	1. Copy of passport 2.Flight tickets 3.ZBfr 3 (Zollbefreiung) form	1. Letter from place of study confirming attendance 2. Copy of passport 3. Flight tickets 4. Proof of registration in Austria 5. ZBfr 3 (Zollbefreiung) form	1. Copy of passport 2. Flight tickets 3. Registration Certificate (Bestätigung der Meldung) 4. ZBfr 3 (Zollbefreiung) form
Canada	1. Copy of passport 2. Flight details 3. Electronic travel authorisation or visa	1. Copy of passport 2. Flight tickets 3. Copy of permit 4. Copy of permanent residence card 5. Electronic travel authorisation or visa 6. Letter from place of study confirming attendance and course to be studied	1. Copy of passport 2. Flight tickets 3. Copy of permit 4. Copy of permanent residence card 5. Electronic travel authorisation or visa
Israel		1. Letter from place of study confirming attendance and course to be studied	Israeli customs / will contact them directly once your shipment arrives and it is vital that you respond quickly
Poland	1. Copy of passport 2. Flight details	1. TAX ID (PESEL) or Polish ID Card (Dowód osobisty) 2. Copy of passport 3. Flight details 4. Evidence of address in Poland 5. Evidence of living outside of Poland ie work contract, lease, etc. 6. Letter from place of study confirming attendance and course to be studied	1. TAX ID (PESEL) or Polish ID Card (Dowód osobisty) 2. Copy of passport 3. Flight details 4. Evidence of address in Poland 5. Evidence of living outside of Poland ie work contract, lease, etc.
Finland	1. Copy of passport.	1. Copy of passport. 2. Letter from place of study confirming attendance and course to be studied	1. Copy of passport 2. Notification to move 3. Import declaration (Customs form 45) in Finnish, Swedish, or English 4. POA
Denmark	1. Copy of passport 2. Flights	1. Letter from place of study confirming attendance and course to be studied 2. Copy of passport 3. Flights	1. Proof of registration with the Danish authorities / new Sundhedskort (health card) 2. Proof of your stay outside DK/EU for at least 12 months ie. copy of foreign long term lease / proof of purchase, foreign work contract 3. Copy of Danish work/residence permit4. Copy of Danish work contract 5. Copy of Danish long term lease / proof of purchase
Norway	1. Copy of passport.	1. Copy of passport 2. Social Security Number (if applicable)	1. Copy of passport 2. Social Security Number (if applicable)
Sweden	1. Flight details	1. Flight details 2. Letter from place of study	1. Flight details 2. Försäkran för flyttsakstullfrihet för återvändare (declaration for duty free import) – usually provided by customs when goods are in Transit 3. Letter of Employment 4. Lease agreement
Netherlands	1. Copy of passport 2. Inbound and outbound Flight details	1. Copy of passport 2. Flight confirmation 3. Letter from place of study	1. Copy of passport 2. Flight confirmation 3. The certificate of registration in the personal records database of the municipality in the Netherlands 4. Proof of residency such as a work contract, work permit, rental or mortgage agreement (origin and Netherlands) 5. Power of attorney
New Zealand	1. Unaccompanied Personal Baggage Declaration 2. If value NZ$1000 or more, NZCS 224-A is needed	1. Unaccompanied Personal Baggage Declaration 2. If value NZ$1000 or more, NZCS 224-A is needed	1. Unaccompanied Personal Baggage Declaration 2. If value NZ$1000 or more, NZCS 224-A is needed
China	1. Personal Effects or Personal Purpose Explanation Letter 2. Copy of passport	1. Personal Effects or Personal Purpose Explanation Letter 2. Copy of passport	1. Personal Effects or Personal Purpose Explanation Letter 2. Copy of passport 3. Work permit 4. Residence card
Japan	1. 3 x Baggage declaration (5360) form; 2. Copy of passport	1. 3 x Baggage declaration (5360) form; 1 to go with shipment and 2 to be presented in person to customs when arriving in Japan 2. Copy of passport 3. Entry stamp confirming entry into Japan	1. 3 x Baggage declaration (5360) form 2. Copy of passport
South Korea	1. Copy of passport. 2. Flight details 3. POA	1. Personal Customs Clearance Code from customs authorities in South Korea 2. Copy of passport 3. Flight details 4. POA	1. Copy of passport. 2. Flight details 3. Work permit 4. Residence card 5. POA
Singapore	1. Copy of Passport 2. Flight tickets	1. Copy of Passport 2. Pre Arrival notice 3. Customs forms – Declaration of Facts to Singapore Customs 4. Letter of study	1. Copy of Passport 2. Copy of employment pass in Singapore or the IPA (work permit approval letter)	1. Copy of Passport 2. Inbound and outbound flight tickets 3. Signed explanatory statement.
Hong Kong	1. Copy of Passport 2. POA	1. Copy of Passport 2. POA	1. Copy of Passport 2. POA
Brazil	1. Copy of passport	1. Tax ID 2. Copy of passport	1. Copy of Passport 2. Tax ID 3. Temporary Work Visa / Permanent Visa 4. Notarized copies of Brazilian Tax Card / Cadastro de Pessoas Fisicas (CPF Number) (2 copies) 5. Flight tickets (notarized) 6. Notarized Employment Contract (non-Diplomats) 7. Copies of Registro Nacional de Estrangeiros (RNE) (2 copies) 8. Guarantee Bond (non-Diplomats)
Mexico	1. Copy of passport 2. Flight details 3. FMM Visa (Tourist Card)	1. Copy of passport 2. Flight tickets confirming travel to Mexico from the country they are shipping from (must be dated within 3 months of shipment’s arrival 3. Entry stamp confirming entry into Mexico 4. CURP (Mexican ID) number	1. Copy of passport 2. Flight details 3. Residence or Work Visa 4. Utility bill (origin and Mexico) -must be no older than 2 months
Croatia	1. Copy of passport 2. Flight tickets	1. Copy of passport 2. Flight tickets	1. Copy of passport 2. Flight tickets 3. Copy of visa / extended stay permit / work permit / proof of residence 4. Copy of lease / purchase contract 5. PoA
Cyprus	1. Copy of passport 2. Flight tickets	1. Copy of passport 2. Flight tickets 3. Letter of Study	1. Copy of Passport 2. Flight tickets 3. Proof of employment 4. Bank statement in Cyprus
Czech Rep	1. Copy of passport 2. Flight tickets 3. National Identity Card	1. Copy of passport 2. Flight tickets 3. Letter from place of study 4. National Identity Card	1. Copy of passport 2. Flight tickets 3. Proof of employment 4. Proof of address within Czech Rep 5. National Identity Card
Belgium	1. Commercial invoice 2. Personal Belongings Declaration 3. Copy of passport. 4. Antique Declaration 5. Awards Declaration for any awards, medals, trophies	1. Commercial invoice 2.Personal Belongings Declaration 3. Copy of passport. 4. Antique Declaration 5. Awards Declaration for any awards, medals, trophies	1. Commercial invoice 2. Personal Belongings Declaration 3. Copy of passport. 4. Antique Declaration 5. Awards Declaration for any awards, medals, trophies 6. Letter of Employment (origin and Belgium) 7. Work Permit
Greece	1. Copy of inbound and outbound flight tickets 2. Copy of passport	1. Copy of flight tickets 2. Copy of passport 3. Letter from place of study confirming attendance, course to be studied and duration	1. Copy of flight tickets 2. Copy of passport 3. Proof of Residency (origin and Greece)