Prohibited items

You are responsible for what your shipment contains. Never send a shipment on behalf of someone else without inspecting it yourself as you will be responsible for its contents and charges if required.

It is essential that you do not risk sending prohibited items. Every item is x-rayed and subjected to security searches at every depot on its way to its destination. If you include prohibited items in your shipment, your consignment will be stopped and returned to you. No refund will be given for consignments returned to you under these circumstances and a security processing charge of $25 will be collected from your payment card before it is delivered back to you. In certain cases, your consignment may be seized by Customs and action taken against you by the relevant authorities.

Please see below a list of items that cannot be packed or shipped, nor any similar item in description or content, on our service. Please note that there may be other prohibited items not specified here relating to a particular country of origin/destination and therefore will be refused by us.